Service Improvement and Transformation Specialists.

The DDP Story

Who we are

DDP was co-founded in 2020 with a key focus on partnering with clients. We maximise value by truly understanding the people we work with and the organisational context we work in to discover, design and deliver business and digital solutions perfectly tailored to companies like yours.

We are a diverse group of process improvement experts passionate about solving business problems and transforming organisations through human-centred design and delivery. Our partnerships are truly collaborative, and our deep expertise and experience, together with our ability to understand business needs beyond the surface level, mean we deliver excellence in all that we do.

Why DDP?

We are small and agile, with an in-house team of can-do ninjas with digital transformation, business analysis and change management skills. There are no “cookie-cutter” solutions offered. Our unique position in the market is to provide bespoke solutions quickly, seamlessly and with as little pain as possible.

We want to help our clients reach their potential, thrive, and be productive and happy. Many organisations experience low staff morale and customer satisfaction caused by daily exposure to irritating, cumbersome processes and repetitive data entry, systems that don't talk to each other, processes that don't work, interfaces that don't make sense, and services that don't deliver.

Through our capabilities within DDP, we look deeply into each organisation we partner with to identify ways to streamline and redesign business processes and operations so that they align with staff and customer needs.

Bettering businesses everywhere

As organisations evolve over time, they are often left with legacy systems and processes that no longer serve the business or their clients' needs. Through empathetic process improvement and the innovative use of technology, DDP designs and builds tailored solutions that represent mutual benefits across the organisation, its personnel, customers, and society.